Privacy Policy

1. Introduction

PM Technology Pvt. Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pmtechnology.in or engage with our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, and company name provided through our contact forms, discovery call bookings, or newsletter subscriptions.
• Technical Information: IP address, browser type, operating system, referring URLs, and pages visited — collected automatically through standard web server logs.
• Geolocation Data: Approximate country-level location derived from your IP address to improve service relevance.
• UTM and Campaign Data: Source, medium, and campaign parameters from URLs used to understand how visitors find our website.

3. How We Use Your Information

• To respond to your inquiries and schedule discovery calls.
• To deliver project updates and communicate about ongoing engagements.
• To send our monthly newsletter (only if you subscribed; you can unsubscribe at any time).
• To improve our website, services, and user experience based on aggregated analytics.
• To comply with applicable legal obligations.

4. Cookies and Tracking Technologies

Our website may use essential cookies to ensure proper functionality. We do not use third-party advertising cookies or tracking pixels. Any analytics we run are aggregated and anonymised. You can disable cookies through your browser settings, though some features of the website may not function correctly without them.

5. Third-Party Services

We use the following third-party services to operate our platform:

• Supabase: For secure database storage and authentication. Data is hosted on managed cloud infrastructure with encryption at rest.
• Vercel: For website hosting and deployment. Subject to Vercel’s privacy policy.
• ipapi.co: For IP-based country detection. Only your IP address is sent; no personal data is shared.

We do not sell, rent, or trade your personal information to any third party for marketing or advertising purposes.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions and appointment records are retained for the duration of any active engagement plus 12 months. Newsletter subscribers’ email addresses are retained until they unsubscribe.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Withdrawal of Consent: Withdraw consent for newsletter subscriptions or marketing communications at any time.

To exercise any of these rights, please contact us at contact@pmtechnology.in.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact us:

PM Technology Pvt. Ltd.
Surat, Gujarat, India
Email: contact@pmtechnology.in
Phone: +91 79909 11679